Terms of service

Last updated: July 22, 2026

Welcome to Flexi Ice. By accessing or purchasing from our website (flexiice.co), you agree to be bound by the following terms and conditions. Please read them carefully.

1. General By using our site, you confirm that you are at least 18 years of age and agree to these Terms of Service. We reserve the right to update or modify these terms at any time without prior notice.

2. Products All products are subject to availability. We reserve the right to discontinue any product at any time. Descriptions and pricing are subject to change without notice.

3. Orders & Payment By placing an order, you represent that the information you provide is accurate and complete. We reserve the right to refuse or cancel any order at our discretion. Payment must be received in full before an order is processed and shipped.

4. Shipping We ship to addresses within the United States. Delivery times are estimates and are not guaranteed. Flexi Ice is not responsible for delays caused by carriers or customs.

5. Returns & Refunds Our return and refund policy is outlined separately and is incorporated into these terms by reference. Please review our Return & Refund Policy for full details.

6. Intellectual Property All content on this site — including logos, images, text, and product designs — is the property of Flexi Ice and may not be reproduced, distributed, or used without our express written permission.

7. Limitation of Liability Flexi Ice shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount paid for the product in question.

8. Health Disclaimer Our products are designed to support recovery and wellness. They are not intended to diagnose, treat, cure, or prevent any medical condition. Consult a healthcare professional before use if you have any medical concerns.

9. Privacy Your use of our site is also governed by our Privacy Policy. By using our site, you consent to the collection and use of your information as described therein.

10. Governing Law These Terms of Service shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.

11. Contact For questions about these terms, please contact us at team@flexiice.co.